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Portal > Offres > Offre UMR5263-ANNCAM-017 - Contrat post-doctoral : Comprendre l'activité du superviseur/responsable de production aérospatial pour préconiser un Outil d'Aide à la Décision adapté et acceptable. H/F

Job Title: Understand the activity of the Aerospace Production Supervisor/Manager to recommend an appropriate and acceptable Decision Support Tool. M/F

This offer is available in the following languages:
Français - Anglais

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General information

Reference : UMR5263-ANNCAM-017
Workplace : TOULOUSE
Date of publication : Monday, January 13, 2020
Type of Contract : FTC Scientist
Contract Period : 12 months
Expected date of employment : 1 April 2020
Proportion of work : Full time
Remuneration : 2620 to 3730 € gross per month depending on seniority.
Desired level of education : PhD
Experience required : 1 to 4 years

Missions

With the advent of new technologies, Human-Machine Interactions (HMIs) are becoming more and more critical to control and monitor industrial processes. In the context of Industry 4.0, they are a major vector of productivity, agility and social motivation.
In this new context, operational jobs, such as production manager, are undergoing major changes. It is necessary to face the many and varied hazards of production on a daily basis and to react in real time by trying to make the "right" decisions and meet the various quality, cost and deadline objectives specific to production. This requires understanding an (ever-increasing) mass of data, detecting significant events, understanding their causes and effects, and defining appropriate reconfiguration strategies, all within short timeframes and under high stress situations. In this context, the activity of production managers benefits from being instrumented by intuitive GUIs adapted to new needs. Beyond the development of new interfaces, the triple interaction between perception, cognition and action needs to be modelled as a homogeneous and coherent WHOLE, centred on the satisfaction of the end user's needs and the taking into account of the constraints associated with his activity.
The 5S project aims to develop a Decision Support Tool adapted to the managers of aerospace assembly lines. In terms of industrial organisation, these are clocked lines: each aircraft visits each workstation and changes workstations at a defined time (depending on the rate to be reached to satisfy demand) and synchronised between all workstations. The number of workstations is low (<10), which leads to many assembly tasks for each one (between 200 and 3500 tasks) and frequent hazards: delay in the supply of the necessary parts, absence of qualified operators, quality problems. Thus, the schedule for distributing tasks to the operators working on each station (between 5 and 35 people) is constantly called into question. However, the planning of tasks associated with a position being a difficult problem to solve, corrective actions are often carried out without a global vision and their quality depends a lot on the manager's experience. Moreover, when an unexpected event occurs, the manager has no reliable decision-making tool at his disposal to analyze all the reconfiguration solutions. The pressure of seeing an aeronautical assembly line stopped generates a lot of stress for managers, as the consequences of such a stop are considerable (delay on the line, penalties). This stress pushes to find a solution as quickly as possible and not necessarily the most suitable solution. The 5S project is interested in developing interactions that allow a manager to supervise a workstation more efficiently and thus enable him to provide the most relevant solution to the identified problem.
The project is based on a multidisciplinary scientific consortium made up of two Toulouse laboratories with complementary fields of expertise: the Institut de Recherche en Informatique de Toulouse 1 (UMR 5505) and the CLLE laboratory (Cognition, Languages, Language, Ergonomics, UMR 5263) and three centres specialising in visual impairment (IJA3, ASEI-Cival Lestrade4, CTRDV5). It also relies on the applied research laboratory "Cherchons pour Voir ", common to IJA and IRIT.
Within the framework of this project, the design of the support system for the line manager is based on the ethno-centric approach of the IHM. It will therefore be a question of identifying the various tasks relating to the supervision activity (in particular, the identification of production hazards) of the aerospace assembly line manager through the clinical exploration approach (non-directive research interviews, self-confrontation interviews, systematic observation). In addition, it will be a question of proposing an interface for the Decision Support Tool (DST) that respects ergonomic acceptability criteria. Finally, we will experimentally test the effect of the interfaced DST prototype on both the objective performance (including eye-tracking, quality of responses and reaction latency) and the subjective feeling (self-reported data) of the line manager.

Activities

● Creation of an adapted exploratory and descriptive methodology allowing the analysis of the production supervisor's activity (identification of the different tasks inherent to his supervisory activity; detection and identification of production hazards; management of task interruptions; etc.).
● Creation of an experimental methodology to evaluate the acceptability and influence of the Decision Support Tool (DST) on the production supervisor's performance.
● Field data collection
● Analysis of qualitative and quantitative data (e.g. driving performance, etc.)
● Interpretation of results in relation to the scientific literature
● Valuation of written and oral results (e.g. writing scientific articles, participation in conferences, etc.).
● Participation in 5S project follow-up meetings
Keywords: Cognitive Ergonomics, Industry 4.0, HMI, Acceptability, Digital

Skills

- Profile of the desired candidate :
o Diploma :
§ Doctorate
o Required skills
● Experience in studies of human behaviour
● Fluency in French and English, both written and spoken
● Collection and statistical processing of qualitative and quantitative data
● In-depth knowledge of clinical (exploratory & descriptive) and experimental methods
● Writing and interpersonal skills
● Ability to work in a team, ability to make proposals, autonomy, adaptability
● A knowledge of the field of industry would be a plus.

Work Context

The project is based on a multidisciplinary scientific consortium made up of two Toulouse laboratories with complementary fields of expertise: the Institut de Recherche en Informatique de Toulouse 1 (UMR 5505) and the CLLE laboratory (Cognition, Languages, Language, Ergonomics, UMR 5263) and three centres specialising in visual impairment (IJA3, ASEI-Cival Lestrade4, CTRDV5). It also relies on the applied research laboratory "Cherchons pour Voir ", common to IJA and IRIT.

Constraints and risks

Travel will be carried out within the partner company located in Toulouse.

Additional Information

- For more informations about the CLLE Laboratory :
http://clle.univ-tlse2.fr

- Persons to contact for informations about the job :
celine.lemercier@univ-tlse2.fr; Philippe.Truillet@irit.fr; cyril.briand@laas.fr

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